Join us at IBI



  • Works directly with Social Security Administration (SSA), claimants, family members, appointed representatives, attorneys, or other interested parties, to initiate electronic payment for the Long-Term Disability (LTD) company.

  • Communicates, verbally and in writing, with assigned claimant base regarding all aspects of the benefit integration process.

  • Prepares accurate and timely entries, posting all necessary data points to company database and customer data management systems to ensure accurate financial and workload reporting is produced.

Required Skills/Abilities:

  • Strong organizational, interpersonal, presentation, communication, and negotiation skills.

  • Must be an effective problem solver, possess good decision-making skills, be an effective collaborator, and multi-task within team and individual project work.

  • Must be able to maintain good public relations with internal and external customers.

  • Excellent math, contract interpretation and computer skills required.

  • Must be able to maintain high degree of accuracy, attention to detail, and manage a large volume of work in progress.

  • Must be able to maintain confidentiality.

Benefits Provided Include:

  • Paid holidays

  • Paid time off

  • 401K

  • Competitive compensation and benefits package available