MEET THE TEAM
Chief Executive Officer
Tim Peters is the CEO of IBI, and since 2006, has represented more than 1000 clients at their hearings. He is a graduate of the University of Missouri as well as the University of Missouri School of Law. Tim has been a practicing attorney since 2004, almost exclusively in the field of Disability Law.
Executive VP & Chief Marketing Officer
My team and I are passionate about what we try to do every day -- serve the disabled. The IBI organization supports insurers by providing strong and effective claimant advocacy. Our goal is to translate our specialized professionals and innovative processes into solutions our customers can depend on.
Chief Legal Officer
Ted Norwood is the Chief Legal Officer of Integrated Benefits, Inc. and has represented Social Security Disability claimants in every state. He graduated from St. Louis University and the University of Missouri-Columbia Law School.
VP of Claims Operations
Suzanne Thoenen is the Vice President of Claims Operations and has been with IBI for 15 years. Prior to joining IBI, Suzanne adjudicated SSA Disability claims for the Missouri Department of Disability Determination. She has a BS in Elementary Education and taught 4th grade before moving into the disability industry. Personally, Suzanne is a proud mother of two daughters.
Director, Benefit Integration Unit
John has been with IBI for over 15 years and oversees Overpayment Recovery. John and his team process awards, correct SSA payment errors, and help facilitate the overpayment recovery process. Whether it’s helping claimants and insurers navigate the financial details of the SSA or advocating for child abuse victims as a leader in the Mid Missouri Chapter of Bikers Against Child Abuse (BACA), John has spent almost a lifetime passionately supporting others.
Anita Kulakowski has been with Integrated Benefits Inc. since 2015. She specializes in the Social Security Disability process and is an integral resource to insurance companies. Her focus has always been to help people obtain the benefits they deserve, as well as, educating them throughout the SSDI process. Anita is a member of the New England Claims Association, on the marketing committee for the Council of Disability Awareness, and a member of the International Claim Association Disability Committee.
Prior to her Social Security experience, Anita worked in other legal industries. She graduated from Hobart and William Smith Colleges with a double major in Sociology and Latin American Studies, with a minor in Spanish. Anita is fluent in Polish and proficient in Spanish. She enjoys immersing herself in other cultures and traveling internationally.
Attorney & Account Executive
Michael has represented over 400 claimants seeking Social Security Disability in 48 States and has extensive experience at the hearing level. Now, Michael uses his unique insights to help insurance companies navigate the complex world of Social Security Disability.
In support of key customer accounts, Michael focuses on reviewing cases for SSDI viability, educating on developments at Social Security, and supporting our partners’ efforts to manage the SSDI process.
Outside of work, Michael enjoys playing golf, traveling, and BBQ.
Karen joined the IBI team as an Account Manager in 2015. Having worked with several Insurance companies and as a Social Security Specialist, Karen came to IBI with extensive LTD claims experience. Karen and her highly skilled team support MetLife and their claimants, helping them successfully navigate the Social Security Disability process.